Bringing your ideas to life and building your online presence by creating websites


Terms of Service

Payment Policy

All projects at Galeandra Web Studio require a 40% deposit prior to project initiation and the remain 60% due upon project completion, unless other arrangement is established in writing between both parties.

Until the work or service is paid in full, Galeandra Web Studio will retain all rights to all the material created for the project. Full payment is due upon completion. Prices will be given in euros; for customers outside of the European Union, prices will be given in US currency.

The client is responsible for any outstanding amount due and we reserve the right to pursue legal action if payment is not received within a reasonable amount of time.

Development Policy

Galeandra Web Studio reserves the right to include on all Web sites we develop the following phrase: “Website coded by Galeandra Web Studio” at the bottom of the page which won't affect the look or style of any page or site.

Likewise, we reserve the right to include any website created and developed by us in our portfolio.

Quotation

Any estimation of service will be valid for 30 days from the date the proposal is issued. Any services or features that weren't included in the original estimate will be subject to extra charges.

Limitation of Liability

Galeandra Web Studio will not be held liable for any indirect, special, or consequential damages or any loss of profits or revenue which may arise in connection with any of the projects we develop.

We reserve the right to stop or delay any project for major causes without liability. Galeandra Web Studio will immediately notify the client of any changes in the project development status and make the appropriate arrangements. If the project is stopped as a result of our actions we will issue a refund to the client proportional to the parts of the project and content we haven't managed to complete.

Galeandra Web Studio will not be held responsible for any issues, damage, email problems, website hacks or attempts, or downtime which result from the use of outside hosting companies, internet service providers, domain name registrars, or any other outside agency. Outside services are considered independent to those offered by us.

Project Contents

Any digital or non-digital materials supplied to Galeandra Web Studio by the client for the purpose of project development must be either owned by the client or the client must have been given copyright permission for publication. Galeandra Web Studio will not be held responsible for any copyright infringements found on these materials.

Any materials supplied to Galeandra Web Studio will not be shared with any other party. All original files (.PSD, .FLA, .AI etc.) remain the property of Galeandra Web Studio and will not be shared.

Website Content

The client is responsible for providing all textual content to be used on any given web page. If requested, Galeandra Web Studio can supply the textual content for an additional charge based on the amount of content required.

All textual content supplied by the client should be free of spelling or grammar errors. It is the responsibility of the client to ensure no such errors exist and we won't be held responsible for such errors. If requested, Web Studio will offer a proofreading/rewriting service for an additional charge.

Pause / Cancellation of Project Development

If the client needs to pause the project development, a request must be made in writing to Galeandra Web Studio and must include an authorized signature. No delay can exceed a 30 day period, so any project delay lasting longer than 30 days will be assumed by Galeandra Web Studio to be a cancellation of the project unless arrangements are made in writing between the involved parties before the end of the 30 days. If this happens, Galeandra Web Studio will bill the client for an aditional 20% deposit.

Any request to cancel project development must be made in writing to GaleandraWeb Studio and must include an authorized signature. For any project which is cancelled before completion, Web Studio will keep the 40% deposit received at the beginning of the project.

Customer Support / Email Response

Our standard emails response time is less than 24 hours during business days. If you have any technical issues that need urgent support, you can contact us by phone during our business hours.


Web Studio reserves the right to change or update this policy, our services, or our prices without liability. If you have any questions regarding our Web design policy, please contact Galeandra Web Studio by phone at +34670381307 or by email at info@galeandrawebstudio.com.